Process

How it works.

A simple execution flow built for outbound teams: set objective, run calls, and convert qualified conversations.

STEP 01

Hire your first agent

Pick an agent role and set your business context. The workspace applies a ready calling profile automatically.

STEP 02

Prepare the campaign

Upload your lead list, assign the agent, and define the goal. Maya turns your objective into an execution plan.

STEP 03

Launch or schedule

Start now or schedule for the right window. Callware runs the campaign and tracks each lead state.

STEP 04

Transfer qualified leads

When a lead is ready, the call transfers to your team or a callback is scheduled instantly.

STEP 05

Review and scale

Review outcomes, recordings, and follow-up tasks. Improve scripts and rerun faster on the next list.

Go-live standard

Before onboarding customers, verify call webhooks, billing capture, scheduled dispatch, and transcript processing.

Use `/docs` + `/faq` for exact setup and operations guidance.